What is IMPACK’s Story?

 

IMPACK was founded in 2001 by the current president of the company: Dominic Thériault

It all started with 1 custom packer.

In 2000, Dominic set out to design and build a custom automatic packer for a school project at Cascades in Montreal, Canada. The goal of this project was to find ways improve the folder-gluer’s productivity.

This inspired a new business startup idea.

The premise of our business and core product offerings to this day is based on the ultimate realization Dominic had in 2001 that there is a dire need for automation in the finishing departments of box manufacturers.

From then on, Dominic embarked on his entrepreneurial journey. 

First, Dominic (in the center) hired a group of fellow students at his university of which Mathieu Tremblay (left) and Michel (right) Beausejour are still with us today directing the ins and outs of the company.

Following that, our diligent accountant, Anne-Marie Cadieux, joined IMPACK and she still keeps a tight rein on all our finances to this day!

IMPACK then went through years of erratic development that was more akin to a student project than a “real business” but our client base continued to quickly grow.

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This lead to the development of our first 3 product lines:

  1. The Ergosa Packer: IMPACK’s semi-automatic packer with the performance of an automatic packer and one of the only semi-automatic packers in the world.

  2. The Virtuo Packer: IMPACK's automatic packer and one of the only packers on the market that can handle both carton and corrugated board.

  3. The MFA Batch Inverter: IMPACK’s inverter for crash-lock/auto-bottom boxes. It is the simplest and most affordable solution on the market for handling crash-lock boxes made of carton board.

🔍 Related: Wondering what machines does IMPACK offer? Learn about IMPACK’s 3 Main Machines & Which Machine is Right For You?

Then, in 2005, IMPACK became ready to face the US market and bring in our innovations.

We reached out to Richard McDonald at PPCTS to help us promote and sell our products. 

Richard is a prominent figure in the US packaging industry and a fellow Canadian who happens to be born a few kilometers away from IMPACK’s headquarters. 

An enduring relationship quickly formed!

Fast forward a few years of steady growth in the US market, IMPACK became ready for the next step.

In 2008, our first machines landed in the European market: IMPACK's Ergosa packer and IMPACK's Virtuo packer. Those machines were delivered to our loyal client in Italy: Box Marche.

Read about how Box Marche dramatically improved their productivity and minimized physical strain with IMPACK's machines.

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The future looked great and business was rapidly growing.

But then the global financial crisis hit...

IMPACK suffered and business became extremely difficult.

Our revenues heavily dropped day by day and the future looked bleak.

Nevertheless, Dominic’s vision remained unphased and his goals set in stone.

Slowly, we started to pick up the pieces of IMPACK back together while doing our best to keep our core employees and being supported with government assistance.

The National Research Council of Canada was ready to assist the company, but we wanted to aim for more! They then helped us leverage our technology and patents to form a global partnership with a renowned company, and a prominent leader, in the packaging industry: Bobst.

In 2012, IMPACK formed a partnership with Bobst which gave us privileged access to a global sales team eager to offer our solutions.

Our partnership with Bobst provided us with invaluable insights into the packaging industry and challenged us to continue innovating our solutions to meet the ever-evolving needs of carton board and corrugated box manufacturers.

Impack at Bobst Competence 2018- small

Even though this partnership was mutually beneficial, it ended amicably in 2019.

Our long-term strategies just couldn’t find a common fit anymore. 

IMPACK’s solutions remain complementary to Bobst’s folder-gluers, and we still work together to this day but more on a project-by-project basis than an all-encompassing agreement.

Then came the COVID-19 pandemic with the terrifying realization that we might face another great crisis like in 2008, but this time we experienced 70% business growth in 2021 and closed our biggest sales in IMPACK’s 20-year history.

Looking to the future, we have initiated daring projects as of 2021 and we’re really excited for what’s next for IMPACK.

Team photo