Privacy Policy

 

1. Introduction

At IMPACK, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with applicable laws, including Quebec’s Law 25.

2. Person in charge of personal information

For any questions regarding your personal information:

Email: privacy_policy@impack.ca

3. Information we collect

We may collect the following information:

  • Name
  • Professional email address
  • Company name and job title
  • Information submitted through forms
  • Browsing data (IP address, pages visited, cookies)

4. How we collect information

We collect your information when you:

  • Fill out a form
  • Contact us
  • Browse our website (with consent for non-essential cookies)

5. Purpose of use

We use your information to:

  • Respond to inquiries
  • Manage business relationships
  • Improve our website and services
  • Send relevant communications (with consent where required)

6. Cookies

We use cookies to ensure proper website functionality and to analyze usage.

Non-essential cookies are only activated with your consent. You can modify your preferences at any time.

7. Third-party providers

We use tools such as HubSpot to manage communications and customer relationships.

These providers may process or store data outside of Quebec, including in the United States, where data protection laws may differ.

8. Disclosure

We do not sell or rent your personal information.

We may share it with service providers strictly as required for our operations.

9. Retention

We retain your information only as long as necessary for the purposes outlined above, unless otherwise required by law.

10. Security

We implement reasonable safeguards, including:

  • Access controls
  • Secure tools and systems
  • Internal best practices

11. Your rights

You may:

  • Access your personal information
  • Request correction or deletion
  • Withdraw your consent

Contact: privacy_policy@impack.ca

12. International users

Our services may be accessed internationally. By using our website, you understand that your information may be transferred and processed outside your jurisdiction, including in Quebec and the United States.

13. Changes

This policy may be updated at any time.

14. Effective date

Last updated: March 30, 2026